GILL, Leisa; 						MCCARTHY, Vikkie; 						GRIMMETT, David.
 Voice of the Customer: Creating Client Centered Cultures in Accounting Firms for Retaining Clients and Increasing Profitability.
<strong>Journal of Accounting, Business and Management (JABM)</strong>, [S.l.], v. 26, n. 2, p. 46-58, oct. 2019.
ISSN 2622-2167.
Available at: &lt;<a href="https://journal.stie-mce.ac.id/index.php/jabminternational/article/view/412" target="_new">https://journal.stie-mce.ac.id/index.php/jabminternational/article/view/412</a>&gt;. Date accessed: 24 apr. 2024.
doi: <a href="https://doi.org/10.31966/jabminternational.v26i2.412">https://doi.org/10.31966/jabminternational.v26i2.412</a>.