AKROUSH, Mamoun N.; 						KHATIB, Fahed S..
 The Impact of Service Quality Dimensions on Performance: An Empirical Investigation of Jordan's Commercial Banks.
<strong>Journal of Accounting, Business and Management (JABM)</strong>, [S.l.], v. 16, n. 1, apr. 2009.
ISSN 2622-2167.
Available at: &lt;<a href="https://journal.stie-mce.ac.id/index.php/jabminternational/article/view/266" target="_new">https://journal.stie-mce.ac.id/index.php/jabminternational/article/view/266</a>&gt;. Date accessed: 15 may 2025.