Impact of Organisational Culture on Organisational Commitment: Evidence from Pakistan
Abstract
This research paper investigates the impact of organisational culture on organisational commitment of employees working in hotel industry of Pakistan. As organisational culture plays a pivotal role in the growth and success of any organisation. This study examines organisational culture’s influence on organisational commitment on a sample of two hundred and thirty-seven employees with more than ten years of working experience in hotel industry in Pakistan. SPSS is used for data analysis and mean; standard deviation is analysed as a part of descriptive statistics. To test research hypothesis Pearson correlation and regression analyses are used. Questionnaires from the prior research study was adopted to measure research variables. Research findings are expected to fill up the gap in prior literature available by providing evidence on the impact of organisational culture on organisational commitment among employees of hotel industry in a developing country like Pakistan, as there is a lack of literature available on the research variables of organisational culture and organisational commitment within the context of the hotel industry. The research findings of this study reveals that all the organisational cultural dimensions have a significant positive influence on the organisational commitment of hotel industry employees.
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References
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Brum, S. (2007). What impact does training have on employee commitment and employee turnover?
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Bulut, C., & Culha, O. (2010). The effects of organizational training on organizational commitment. International journal of training and development, 14(4), 309-322.
Chow, C. W., Harrison, G. L., McKinnon, J. L., & Wu, A. (2002). The organizational culture of public accounting firms: Evidence from Taiwanese local and US affiliated firms. Accounting, Organizations and Society, 27(4-5), 347-360.
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Mowday, R. T., Steers, R. M., & Porter, L. W. (1979). The measurement of organizational commitment. Journal of vocational behavior, 14(2), 224-247.
Neher, W. W. (1997). Organizational communication: Challenges of change, diversity, and continuity: Allyn and Bacon Boston.
O'Driscoll, M. P., & Randall, D. M. (1999). Perceived organisational support, satisfaction with rewards, and employee job involvement and organisational commitment. Applied Psychology, 48(2), 197-209.
Ooi, K. B., & Arumugam, V. (2006). The influence of corporate culture on organizational commitment: case study of semiconductor organizations in Malaysia. Sunway Academic Journal, 3, 99-115.
Osland, A. (1997). Impact of total quality management training and work context on attitudes toward supervisor. The International Journal of Organizational Analysis.
Peters, T. J., & Waterman, R. H. (1984). In search of excellence. Nursing Administration Quarterly, 8(3), 85-86.
Ramdhani, A., Ramdhani, M. A., & Ainissyifa, H. (2017). Conceptual framework of corporate culture influenced on employees commitment to organization. International Business Management, 11(3), 826-830.
Rashid, Z. A., Sambasivan, M., & Johari, J. (2003). The influence of corporate culture and organisational commitment on performance. Journal of management development.
Recardo, R., & Jolly, J. (1997). Training of teams in the work place. SAM Advanced Management Journal, 62(2), 4.
Robbins, S. P., & Judge, T. A. (2017). Organizational behavior: pearson.
Robbins, S. P., Langton, N., & Judge, T. A. (2013). Fundamentals of organizational behaviour: Pearson Education Canada.
Schein, E. (1992). Organizational Culture and Leadership,(2nd) Jossey-Bass. San Francisco.
Schein, E. H. (2010). Organizational culture and leadership (Vol. 2): John Wiley & Sons.
Tierney, W. G. (1988). Organizational culture in higher education: Defining the essentials. The Journal of Higher Education, 59(1), 2-21.
Varona, F. (1996). Relationship between communication satisfaction and organizational commitment in three Guatemalan organizations. The Journal of Business Communication (1973), 33(2), 111-140.
Zain, Z. M., Ishak, R., & Ghani, E. K. (2009). The influence of corporate culture on organisational commitment: A study on a Malaysian listed company. European Journal of Economics, Finance and Administrative Sciences, 17(17), 16-26.
Abdul Rashid, Z., Sambasivan, M., & Johari, J. (2003). The influence of corporate culture and organisational commitment on performance. Journal of management development, 22(8), 708-728.
Acton, T., & Golden, W. (2002). Training: The way to retain valuable IT employeesCiteseer. Symposium conducted at the meeting of the Conference Proceedings, Informing Science
Ahmad, K. Z., Veerapandian, K. A., & Ghee, W. Y. (2011). Person-environment fit: The missing link in the organisational culture-commitment relationship. International Journal of Business and Management, 6(11), 11.
Allen, N. J., & Meyer, J. P. (1990). The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of occupational psychology, 63(1), 1-18.
Allen, R. S., & Helms, M. M. (2002). Employee perceptions of the relationship between strategy, rewards and organizational performance. Journal of Business Strategies, 19(2), 115.
Bambacas, M., & Patrickson, M. (2008). Interpersonal communication skills that enhance organisational commitment. Journal of Communication Management.
Bazazo, I., Alansari, I., Alquraan, H., Alzgaybh, Y., & Masa’deh, R. (2017). The influence of total quality management, market orientation and e-marketing on hotel performance. International Journal of Business Administration, 8(4), 79.
Bellot, J. (2011). Defining and assessing organizational cultureWiley Online Library. Symposium conducted at the meeting of the Nursing forum
Bozeman, D. P., & Perrewe, P. L. (2001). The effect of item content overlap on Organizational Commitment Questionnaire–turnover cognitions relationships. Journal of applied psychology, 86(1), 161.
Brett, J. F., Cron, W. L., & Slocum Jr, J. W. (1995). Economic dependency on work: A moderator of the relationship between organizational commitment and performance. Academy of management journal, 38(1), 261-271.
Brum, S. (2007). What impact does training have on employee commitment and employee turnover?
Bryman, A., & Cramer, D. (1997). Quantitative data analysis with SPSS for Windows: A guide for social scientists: Routledge.
Bulut, C., & Culha, O. (2010). The effects of organizational training on organizational commitment. International journal of training and development, 14(4), 309-322.
Chow, C. W., Harrison, G. L., McKinnon, J. L., & Wu, A. (2002). The organizational culture of public accounting firms: Evidence from Taiwanese local and US affiliated firms. Accounting, Organizations and Society, 27(4-5), 347-360.
Conchas, E. (2000). Company profits tied to employee commitment. Dallas Business Journal, 2(29), 37-48.
De Nobile, J. (2017). Organisational communication and its relationships with job satisfaction and organisational commitment of primary school staff in Western Australia. Educational Psychology, 37(3), 380-398.
Goris, J. R., Vaught, B. C., & Pettit Jr, J. D. (2000). Effects of communication direction on job performance and satisfaction: A moderated regression analysis. The Journal of Business Communication (1973), 37(4), 348-368.
Gottschalk, P. (1999). Content characteristics of formal information technology strategy as implementation predictors in Norwegian organisations. Scandinavian Journal of Information Systems, 11(1), 3.
Hair, J., Anderson, R., Tatham, R., & Black, W. (1998). Multivariate Data Analysis: with Readings, 4th edn Prentice Hall. Englewood Cliffs, New Jersey.
Harrison, R., & Stokes, H. (1992). Diagnosing organizational culture: Pfeiffer.
Heskett, J. L., & Kotter, J. P. (1992). Corporate culture and performance. Business Review. Vol, 2(5), 83-93.
Hodgetts, R., & Luthans, F. (1999). International management: Culture, strategy and behavior with world map: McGraw-Hill/Irwin.
Hofstede, G. (2001). Culture's consequences: Comparing values, behaviors, institutions and organizations across nations: Sage publications.
Johari. (2003). The influence of corporate culture and organisational commitment on performance. Journal of management development.
Juran, J. M. (1993). Quality planning and analysis; from product development through use
Karia, N., & Ahmad, Z. (2000). Quality practices that pay: Empowerment and teamwork. Malaysian Management Review, 35(2), 66-76.
Krejcie, R. V., & Morgan, D. W. (1970). Determining sample size for research activities. Educational and psychological measurement, 30(3), 607-610.
Lumley, E., Coetzee, M., Tladinyane, R., & Ferreira, N. (2011). Exploring the job satisfaction and organisational commitment of employees in the information technology environment. Southern African business review, 15(1).
Luthans, F., Baack, D., & Taylor, L. (1987). Organizational commitment: Analysis of antecedents. Human relations, 40(4), 219-235.
Mowday, R. T., Steers, R. M., & Porter, L. W. (1979). The measurement of organizational commitment. Journal of vocational behavior, 14(2), 224-247.
Neher, W. W. (1997). Organizational communication: Challenges of change, diversity, and continuity: Allyn and Bacon Boston.
O'Driscoll, M. P., & Randall, D. M. (1999). Perceived organisational support, satisfaction with rewards, and employee job involvement and organisational commitment. Applied Psychology, 48(2), 197-209.
Ooi, K. B., & Arumugam, V. (2006). The influence of corporate culture on organizational commitment: case study of semiconductor organizations in Malaysia. Sunway Academic Journal, 3, 99-115.
Osland, A. (1997). Impact of total quality management training and work context on attitudes toward supervisor. The International Journal of Organizational Analysis.
Peters, T. J., & Waterman, R. H. (1984). In search of excellence. Nursing Administration Quarterly, 8(3), 85-86.
Ramdhani, A., Ramdhani, M. A., & Ainissyifa, H. (2017). Conceptual framework of corporate culture influenced on employees commitment to organization. International Business Management, 11(3), 826-830.
Rashid, Z. A., Sambasivan, M., & Johari, J. (2003). The influence of corporate culture and organisational commitment on performance. Journal of management development.
Recardo, R., & Jolly, J. (1997). Training of teams in the work place. SAM Advanced Management Journal, 62(2), 4.
Robbins, S. P., & Judge, T. A. (2017). Organizational behavior: pearson.
Robbins, S. P., Langton, N., & Judge, T. A. (2013). Fundamentals of organizational behaviour: Pearson Education Canada.
Schein, E. (1992). Organizational Culture and Leadership,(2nd) Jossey-Bass. San Francisco.
Schein, E. H. (2010). Organizational culture and leadership (Vol. 2): John Wiley & Sons.
Tierney, W. G. (1988). Organizational culture in higher education: Defining the essentials. The Journal of Higher Education, 59(1), 2-21.
Varona, F. (1996). Relationship between communication satisfaction and organizational commitment in three Guatemalan organizations. The Journal of Business Communication (1973), 33(2), 111-140.
Zain, Z. M., Ishak, R., & Ghani, E. K. (2009). The influence of corporate culture on organisational commitment: A study on a Malaysian listed company. European Journal of Economics, Finance and Administrative Sciences, 17(17), 16-26.
Published
2023-07-04
How to Cite
KAYANI, Bilal Nawaz.
Impact of Organisational Culture on Organisational Commitment: Evidence from Pakistan.
Journal of Accounting, Business and Management (JABM), [S.l.], v. 30, n. 1, p. 86-96, july 2023.
ISSN 2622-2167.
Available at: <https://journal.stie-mce.ac.id/index.php/jabminternational/article/view/793>. Date accessed: 15 nov. 2024.
doi: https://doi.org/10.31966/jabminternational.v30i1.793.
Section
Articles
