CREDO ORGANIZATIONAL CULTURE AND ORGANIZATIONAL COMMITMENT AS PREDICTORS OF JOB SATISFACTION AND INTENTION TO LEAVE
ORGANIZATIONAL CULTURE
Abstract
This study aims to determine the effect of Credo Organizational Culture and Organizational Commitment on Intention to Leave with Job Satisfaction as a Mediation Variable at PT. Johnson & Johnson Indonesia, Medical Division.This type of research is survey research using a quantitative approach. The study population was the employees of PT. Johnson & Johnson Indonesia, especially in the Medical Division, which amounted to 70 employees, while the total sample was 60 respondents who were taken using the Slovin's equation. Data collection was carried out by means of a questionnaire. The data analysis technique used is Structural Equation Modeling (SEM) with Smart PLS (Partial Least Square) software.The results in this study indicate that: 1) Credo Organizational Culture has a positive and significant effect on Job Satisfaction. 2) Organizational Commitment has a positive and significant effect on Job Satisfaction, 3) Job Satisfaction has a negative and un significant effect on Intention to Leave (4) Credo Organizational Culture has a negative and significant effect on Intention to Leave (5) Organizational Commitment has a positive and significant effect on Intention to Leave. The results also show that organizational commitment is a variable that has a dominant effect on intention to leave. The findings of this study suggest that employees' high levels of commitment influence their desire to leave.
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References
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Pasewark, W. R., & Viator, R. E. (2006). Accounting Profession. Behavioral Research in Accounting, 18, 147–165.
Pinto, L. H., Cabral Cardoso, C., & Werther, W. B. (2017). Expatriates’ withdrawal intentions: The influence of organizational culture and satisfaction with the assignment. Personnel Review, 46(8), 1852–1869. https://doi.org/10.1108/PR-02-2016-0033
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Sari, R. L., & Seniati, A. N. L. (2020). The role of job satisfaction as mediator between work-life balance and organizational commitment among lecturers. Psychology and Education, 57(2), 106–110.
Schlesinger, D. (2017). Organizational culture. 2017 Joint Rail Conference, JRC 2017, 511(Yicemap 2019), 88–91. https://doi.org/10.1115/JRC2017-2247
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Silaban, N., & Syah, T. Y. R. (2018). The Influence of Compensation and Organizational Commitment on Employees’ Turnover Intention. 20(3), PP. https://doi.org/10.9790/487X-2003010106
Szczepańska, K., & Kosiorek, D. (2017). Factors influencing organizational culture. Scientific Papers of Silesian University of Technology. Organization and Management Series, 2017(100), 457–468. https://doi.org/10.29119/1641-3466.2017.100.34
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Vance, R. J. (2004). Engagement and Commitment Engagement and. SHRM Foundation, 1–53.
Wang, H. J., Lu, C. Q., & Siu, O. L. (2015). Job insecurity and job performance: The moderating role of organizational justice and the mediating role of work engagement. Journal of Applied Psychology, 100(4), 1249–1258. https://doi.org/10.1037/a0038330
Alzubi, Y. Z. W. (2018). Turnover intentions in Jordanian Universities: The role of leadership behaviour, organizational commitment and organizational culture. International Journal of Advanced and Applied SCIENCES, 5(1), 177–192. https://doi.org/10.21833/ijaas.2018.01.024
Arshadi, N., & Damiri, H. (2013). The Relationship of Job Stress with Turnover Intention and Job Performance: Moderating Role of OBSE. Procedia - Social and Behavioral Sciences, 84(2003), 706–710. https://doi.org/10.1016/j.sbspro.2013.06.631
Bhatti. (2011). the Effect of Commitment and Motivation on Human Talent and Its Contribution To Organizational Performance. Management & Marketing Challenges for the Knowledge Society, 6(3), 471–482. https://doi.org/10.1111/1468-2370.00020
Damar, A., Yasa, S., & Sitiari, W. (2017). Pengaruh Stres Kerja dan Iklim Organisasi terhadap Intention to Leave dengan Kepuasan Kerja sebagai Variabel Mediasi pada Dinas Perindustrian dan Perdagangan Provinsi Bali. JAGADHITA:Jurnal Ekonomi & Bisnis, 4(2), 1–13. https://doi.org/10.22225/jj.4.2.202.1-13
Diez, E. (2020). Managing A Veterinary Practice: A Guide To Organizational Culture In Veterinary Practice. International Journal of Applied Research in Business and Management, 1(1), 18–26. https://doi.org/10.51137/ijarbm.2020.1.1.2
Ekhsan, M. (2019). the Influence Job Satisfaction and Organizational Commitment on Employee Turnover Intention. Management, and Accounting, 1(October). http://e-journal.stie-kusumanegara.ac.id
Erdil, O. (2014). The Effects of Envy on Job Engagement and Turnover Intention. 150, 447–454. https://doi.org/10.1016/j.sbspro.2014.09.050
Gibson, J. L., Ivancevich, J. M., James H. Donnelly, J., & Konopaske, R. (2014). Organizations - Behavior, Structurem Processes. In Igarss 2014 (Issue 1). https://doi.org/10.1007/s13398-014-0173-7.2
Hamid, D., & Durmaz, O. (2021). Organizational Culture Impact on Employee Innovative Behaviors in Kurdistan. Black Sea Journal of Management and Marketing, 2(1), 63–72. https://doi.org/10.47299/bsjmm.v2i1.68
Hariyonyoto, F. R., Musnadi, S., & Majid, M. S. A. (2019). Effect of Organizational Commitment , Job Satisfaction and Work Insecurity on Turnover Intention and Its Impact on the Organizational Performance of Bank Aceh Syariah. 3(4), 23–32.
Hartnell, C. A., Ou, A. Y., & Kinicki, A. (2011). Organizational Culture and Organizational Effectiveness: A Meta-Analytic Investigation of the Competing Values Framework’s Theoretical Suppositions. Journal of Applied Psychology, 96(4), 677–694. https://doi.org/10.1037/a0021987
Hettiararchchi, H. A. ., & Jayarathna, S. M. D. . (2014). The effect of Employee Work Related Attitudes on Employee Job Performance: A Study of Tertiary and Vocational Education Sector in Sri Lanka. IOSR Journal of Business and Management, 16(4), 74–83. https://doi.org/10.9790/487x-16447483
Jogaratnam, G. (2017). How organizational culture influences market orientation and business performance in the restaurant industry. Journal of Hospitality and Tourism Management, 31, 211–219. https://doi.org/10.1016/j.jhtm.2017.03.002
Khatijah Omar, Marhana Mohamed Anuar, Abdul Halim Abdul Majid, & Husna Johari. (2012). Organizational commitment and intention to leave among nurses in Malaysian public hospitals. International Journal of Business and Social Science, 3(16), 194–199.
Komari, N., & Djafar, F. (2013). Work Ethics, Work Satisfaction and Organizational Commitment at the Sharia Bank, Indonesia. International Business Research, 6(12). https://doi.org/10.5539/ibr.v6n12p107
Made, A., Aprillyani, E., & Putra, M. S. (2021). Open Access The Effect of Job Satisfaction on Intention to Quit Mediated by Organizational Commitment ( Study at PT . Bintang Sidoraya Denpasar ). 2, 173–179.
Murunga, E. S., & Karugu, J. E. (2019). Organizational Culture and Strategy Execution at Commission for University Education, Kenya. International Journal of Current Aspects, 3(V), 76–90. https://doi.org/10.35942/ijcab.v3iv.62
Nazarudin, D., Ma’arif, S., & Kuswanto, S. (2016). Effect of Job Satisfaction and Organizational Commitment towards Employees Turnover Intention in Pasar Tohaga Bogor CompanyNazarudin, D., Ma’arif, S., & Kuswanto, S. (2016). Effect of Job Satisfaction and Organizational Commitment towards Employees Turnov. European Journal of Business and Management, 8(23), 91–100.
Pasewark, W. R., & Viator, R. E. (2006). Accounting Profession. Behavioral Research in Accounting, 18, 147–165.
Pinto, L. H., Cabral Cardoso, C., & Werther, W. B. (2017). Expatriates’ withdrawal intentions: The influence of organizational culture and satisfaction with the assignment. Personnel Review, 46(8), 1852–1869. https://doi.org/10.1108/PR-02-2016-0033
Rezeki, A. S., Lubis, A. R., & Musnadi, S. (2020). Mediated Effect of Organizational Commitment on the Relationship between Job Stress and Perceived Institutional Support on Employee Performance. 4464(4), 345–351. https://doi.org/10.36349/EASJEBM.2020.v03i04.010
Sani, A., & Soetjipto, B. E. (2016). Organizational justice and the role of organizational commitment in mediating the effect of job satisfaction on intention to leave (a study at bank syariah mandiri in malang). International Journal of Economic Research, 13(2), 587–601.
Saputra, L. A. A., Surati, -, & Saufi, A. (2019). Mediation role of job satisfaction towards effect of conflict roles on organizational commitment. International Journal of Social Sciences and Humanities, 3(2), 165–175. https://doi.org/10.29332/ijssh.v3n2.308
Sari, R. L., & Seniati, A. N. L. (2020). The role of job satisfaction as mediator between work-life balance and organizational commitment among lecturers. Psychology and Education, 57(2), 106–110.
Schlesinger, D. (2017). Organizational culture. 2017 Joint Rail Conference, JRC 2017, 511(Yicemap 2019), 88–91. https://doi.org/10.1115/JRC2017-2247
Sharma, P. (2017). Organizational Culture as a Predictor of Job Satisfaction: The Role of Age ...: University of Liverpool Library. Management, June 2017, v. 22, Iss. 1, Pp. 35-48, 35–48. https://eds-a-ebscohost-com.liverpool.idm.oclc.org/eds/detail/detail?vid=0&sid=bce2a92a-5101-4d8a-9342-cfad7878c5c8%40sessionmgr4006&bdata=JnNpdGU9ZWRzLWxpdmUmc2NvcGU9c2l0ZQ%3D%3D#AN=1704133&db=ecn
Silaban, N., & Syah, T. Y. R. (2018). The Influence of Compensation and Organizational Commitment on Employees’ Turnover Intention. 20(3), PP. https://doi.org/10.9790/487X-2003010106
Szczepańska, K., & Kosiorek, D. (2017). Factors influencing organizational culture. Scientific Papers of Silesian University of Technology. Organization and Management Series, 2017(100), 457–468. https://doi.org/10.29119/1641-3466.2017.100.34
Tahir, R., Athar, M. R., Faisal, F., Shahani, N. un N., & Solangi, B. (2019). Green Organizational Culture: A Review of Literature and Future Research Agenda. Annals of Contemporary Developments in Management & HR, 1(1), 23–38. https://doi.org/10.33166/acdmhr.2019.01.004
Vance, R. J. (2004). Engagement and Commitment Engagement and. SHRM Foundation, 1–53.
Wang, H. J., Lu, C. Q., & Siu, O. L. (2015). Job insecurity and job performance: The moderating role of organizational justice and the mediating role of work engagement. Journal of Applied Psychology, 100(4), 1249–1258. https://doi.org/10.1037/a0038330
Published
2022-11-27
How to Cite
RATNA, Siwi et al.
CREDO ORGANIZATIONAL CULTURE AND ORGANIZATIONAL COMMITMENT AS PREDICTORS OF JOB SATISFACTION AND INTENTION TO LEAVE.
Journal of Accounting, Business and Management (JABM), [S.l.], v. 29, n. 2, p. 101-112, nov. 2022.
ISSN 2622-2167.
Available at: <https://journal.stie-mce.ac.id/index.php/jabminternational/article/view/868>. Date accessed: 16 nov. 2024.
doi: https://doi.org/10.31966/jabminternational.v29i2.868.
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Articles
